Privacy policy
GENERAL PROVISIONS

The administrator of personal data is PHU Czyżyk-Sierp with its registered office at ul. Kościuszki 9 09-200 Sierpc (hereinafter: Administrator).
Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (hereinafter: GDPR) and other applicable regulations.
Personal data, in addition to the specific purposes indicated below, may also be processed by the Administrator in order to fulfill the Administrator’s obligations provided for by law (Article 6 (1) (c) of the GDPR), in particular accounting and tax obligations, as well as, on the basis of a legitimate interest The Administrator, for documentation purposes, to protect the Administrator’s rights, including in particular pursuing claims and defending against claims (Article 6 (1) (f) of the GDPR).
Personal data is processed by the Administrator only for the time necessary to achieve the purposes of their processing indicated in this Policy or to fulfill the obligations imposed by law, and if the period of limitation of claims resulting from these purposes is longer – up to the expiry of the limitation period.
The recipients of personal data may be entities cooperating with the Administrator in the provision of electronic services and the conclusion and performance of sales contracts, in particular entities handling payments, delivering products, providing additional services related to the purchase, participating in the hotline service, complaints; entities providing the Administrator with accounting, advisory, marketing and maintenance services as well as IT service providers.
Pursuant to the provisions governing the protection of personal data, the Customer has the right to request access to the provided data, rectify it, limit its processing, delete it, the right to transfer data, and the right to lodge a complaint with the President of the Personal Data Protection Office.
In cases where the processing is based on the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR), the Customer has the right to object to the processing of personal data, subject to restrictions resulting from the provisions, if it is justified by a special situation Customer or if personal data is processed for direct marketing purposes.
In addition, a Customer who has consented to receive marketing messages in a specific form has the right to withdraw the consent at any time, without affecting the lawfulness of actions performed on the basis of consent before its withdrawal.
Above the rights (apart from the right to lodge a complaint with the supervisory body) may be exercised by the customer by sending a relevant request to the following address: sklep@cryptocardgame.eu
CUSTOMER ACCOUNT

In order to create a Customer account, the Customer registers in accordance with the provisions of the Regulations, providing the necessary personal data in the registration form (identification data, contact details, access data, etc.).
Personal data provided by the Customer at the time of registration, as well as personal data added by the Customer in the Customer’s account (in particular, data regarding orders, addresses) are processed by the Administrator pursuant to art. 6 sec. 1 lit. b GDPR in order to set up and operate an account, including the conclusion, at the Customer’s request, and performance of contracts for the provision of electronic services indicated in the Regulations. These data may also be processed, based on the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR), in order to conduct marketing activities by the Administrator, including in the form of electronic communication, if the Customer consented to the sending of commercial information by electronic means and the use of telecommunications end devices for the purpose of direct marketing.
Providing personal data by the Customer in the Customer’s account is voluntary, while the data indicated in the registration form is necessary to create the Customer’s account.
CART AND ORDER IN STORE

After adding products to the cart, the Customer who is not interested in placing an order at a given moment may choose the option of an order reminder to the e-mail address provided. By selecting this option, the Customer agrees to the Administrator sending a reminder about the order to the Customer’s e-mail address and to the Administrator’s use of telecommunications end devices (phones, tablets, computers) of which the Customer is a user for this purpose. Providing an e-mail address by the Customer who uses the reminder option without logging into the Customer’s account is necessary to receive a reminder about the order. The Customer who uses this option, after logging into the Customer’s account, will receive a reminder to the e-mail address provided during registration onta. If the Customer chooses this option, the Customer’s e-mail address will be processed by the Administrator pursuant to art. 6 section 1 lit. b GDPR in order to perform the order reminder service.
When placing an order, the Customer provides in the order form the data necessary to conclude and perform the sales contract of the product selected by him (identification data, contact details, delivery address, data on the ordered products / services, selected delivery method, selected payment method, etc.). Depending on the methods of delivery, payment or additional services selected by the Customer available in the Store (hereinafter: Selected Options), the Administrator may obtain additional Customer data necessary to implement the Selected Options from entities cooperating with the Administrator in the scope of these Selected Options (in particular from entities servicing payment methods selected by the Customer or those providing additional services).
The data referred to in paragraph 1. 2 above are processed by the Administrator pursuant to art. 6 sec. 1 lit. b GDPR, in order to conclude and perform a sales contract, in accordance with the Selected Options. These data may also be processed, based on the legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR), in order to conduct marketing activities by the Administrator, including in the form of electronic communication, if the Customer, when placing the order, consented to sending commercial information by electronic means and using telecommunications end devices for direct marketing.
The data referred to in paragraph 1. 2 above, depending on the Selected Options, may be made available by the Administrator to entities cooperating with the Administrator in the scope of these Selected Options (in particular to entities servicing the payment methods selected by the Customer or providing additional services) in order for these entities to implement the Selected Options.
Providing personal data indicated in the order form is necessary for the Customer to place an order.
COMPLAINTS

When submitting a complaint, the Customer provides the data necessary to handle the complaint by the Administrator (identification and contact details, data on the advertised products, etc.).
The data provided by the Customer when submitting the complaint are processed by the Administrator pursuant to art. 6 sec. 1 lit. b GDPR, in order to handle this complaint.
Providing personal data indicated in the complaint form is necessary for the Administrator to consider the complaint.
APPLICATION / CONTACT FORMS AVAILABLE IN THE STORE

On the Store’s website, application / contact forms are available for the Customer, enabling contact with the Administrator in specific matters. By using the form, the Customer provides the identification and contact details necessary for the Administrator to respond to the Customer.
The data provided by the Customer during this form of contact with the Administrator are processed by the Administrator pursuant to art. 6 sec. 1 lit. b GDPR, in order to answer the customer’s inquiry or application.
Providing identification and contact details indicated in the application / contact form is necessary for the Administrator to respond to the Customer’s inquiry or application.

HOTLINE

The customer may contact the Administrator via the hotline – by phone, e-mail or via chat. Depending on the form of contact chosen by the Customer, the Administrator processes the data necessary to process the case in which the Customer contacts, including in particular identification data, information about the e-mail address or telephone number, as well as recordings of calls from the hotline and other data provided by The customer.
The data provided by the Customer in connection with contacting the Store’s hotline is processed by the Administrator, pursuant to art. 6 sec. 1 lit. b GDPR, in order to settle the matter reported by the customer. The data may also be processed pursuant to art. 6 sec. 1 lit. f GDPR, for documentation and evidence purposes regarding contacts via the hotline, as well as for security purposes as well as verification and improvement of the quality of customer service by the hotline.
Recordings of hotline calls are stored for a maximum of 3 years. If the recordings show the need to pursue claims or defend against claims, the recordings are stored until the expiry of the limitation period for these claims.
NEWSLETTER

The identification and contact data provided by the Customer at the time of subscribing to the newsletter are processed by the Administrator on the basis of the legitimate interest of the administrator (Article 6 (1) (f) of the GDPR) in order to conduct marketing activities consisting in sending the Customer a newsletter. By subscribing to the newsletter, the Customer agrees to receive commercial information from the Administrator to the e-mail address provided and for the Administrator to use telecommunications end devices (phones, tablets, computers) to send this commercial information. terów), of which the Client is a user. The consent may be withdrawn at any time, which does not affect the lawfulness of actions performed prior to its withdrawal.
Subscribing to the newsletter is voluntary for the customer, however, it is not possible to sign up without providing the identification and contact details indicated in the registration form.
SHOPPING FORMULA

INFORMATION OF THE PERSONAL DATA ADMINISTRATOR DONE ON THE BASIS OF ARTICLE 13 Sect. 1 and 2 OF THE GENERAL REGULATION ON DATA PROTECTION (GDPR)

Due to the entry into force and the need to apply Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection) (hereinafter referred to as the “Regulation”), the owner of the Internet domain provides the following information on the rules for the processing of your personal data.

1.The website processes your personal data for the following purposes:

a) to provide services offered on the website,

b) transfer of your personal data to Przelewy24 in connection with

provision by Przelewy24 to the Online Store of the service of providing infrastructure for handling payments via the Internet (legal basis: Article 6 (1) (f) of the Regulation).
handling and settlement by Przelewy24 of payments made by customers of the Online Store via the Internet using payment instruments (legal basis: Article 6 (1) (f) of the Regulation).
in order to verify by Przelewy24 the proper performance of contracts concluded with the Online Store, in particular ensuring the protection of the interests of payers in connection with their complaints (legal basis: Article 6 (1) (f) of the Regulation).
c) transfer of your personal data to PHU Czyżyk-Sierp in connection with the possibility of proposing payment for the purchased goods or service by PHU Czyżyk-Sierp under the contract of mandate including the purchasing formula and making this purchasing formula available by the Online Store, as well as the purpose of verification by PHU Czyżyk-Sierp for the proper performance of such contracts – mandate (legal basis: Article 6 (1) (f) of the Regulation).

4. In connection with the processing of personal data for the purposes set out in paragraph 2, your personal data may be made available by the Online Store to other recipients or categories of recipients of personal data, which may be:

a) Transfers24.

b) PHU Czyżyk-Sierp.

9. If you provide your personal data in order to transfer your personal data to PHU Czyżyk-Sierp

before concluding a contract for the sale of goods (or services) purchased in the Online Store, providing this data is a condition for concluding a sales contract in connection with the business model adopted by the Online Store.

10.If you provide your personal data to Przelewy24 in connection with the handling and settlement of payments made by you payments to the Online Store via the Internet using payment instruments, the provision of data is required in order to make the payment and provide confirmation of its payment by Przelewy24 for the Online Store.

11.If your personal data is transferred to Przelewy24 in order to verify the proper performance of contracts concluded with the Online Store by Przelewy24, in particular to ensure the protection of the interests of payers in connection with their complaints, providing this data is required to enable the performance of the contract concluded between Online store and Przelewy24.

12.If your personal data is transferred to PHU Czyżyk-Sierp